The API Call feature allows you to seamlessly import/export data about contacts or companies to external resources at any stage of the automation.
Step 1: Configure API Call Accounts
Create your authorization credentials.

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Navigate to API Call Accounts in the settings section (1).
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Click Add API call account (2).
In the modal window, configure the following:
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Connection name (3): enter a name for this connection.
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Auth type (4): choose the method required by your service and enter the required data:
There are 3 Auth types:
| Auth Type | Required Data |
|---|---|
| API Key | Key name, Value, Add to |
| Bearer token | Token |
| Basic auth | Username, Password |
- Click Create (5).
Step 2: Adding the API Call to the Sequence
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Open the automation builder.
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Add the API Call node at the desired point in your workflow.

Step 3: API Call Settings
1. Basic Configuration

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API call (headers) account (1): Select your saved authorization profile.
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Method (2): Choose the HTTP method.
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Endpoint (3): Enter the external API URL. Use the { } Insert variables (4) button to include dynamic data.
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Test API Call (5): Test the API Call setup.
2. Data Transmission (Optional)

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Body (1): If you are using POST, PUT, or PATCH methods, you can define the request body here.
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Query parameters (2): Query string parameters, provided as Key/Value pairs.
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Headers (3): Add any additional HTTP headers required.
3. Advanced Settings
At the bottom of the panel, find important stability settings:

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Timeout (1): Server response wait time (default is 30s).
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Auto retry on errors (2): Enable this toggle to allow the system to automatically retry the request in case of temporary failures (network errors, rate limits, or 5xx server errors).
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Remove Empty Values (3): Enable this toggle to automatically exclude empty, null, or undefined values from the request. This helps protect your data from being accidentally overwritten with empty strings.